Forethought

✓ verified, sync 2026-08-20

10 checks on record, most recent 2026-10-31 (responded).

PricingPaid

Category Customer Service

Community scorenot yet rated

First indexed2026-08-20

Observation record.

What was checked ourselves, with dates. Not vendor copy, not a rating.

Most recent check 2026-10-31

Result: responded.

Checked on 10 distinct dates, since 2026-08-30. Checked roughly every 6.9 nights on this listing's own record.

2026-10-312026-10-292026-10-232026-10-172026-10-112026-10-052026-09-292026-09-232026-09-172026-08-30

What this means: the 3-miss rule marks a listing discontinued only after three consecutive failed checks; a bot-wall response never counts toward that streak. the methodology

Price events.

auto-diffed on every sync: the changelog other directories don't keep

The price was checked on 2026-10-31 and no change was observed since.

No approved price events on record

No approved price change is on record.

Features

As listed by the vendor, unedited.

Solve: AI agent processing messages across email, chat, Slack, and API with intent detection and knowledge base leveraging
Triage: Large Language Model (LLM) for understanding customer intent, automatic ticket tagging, and intelligent routing
Assist: AI copilot providing relevant knowledge articles and suggested responses with 20% agent productivity boost
Discover: Generative AI for recommending workflow optimizations, tracking performance, and measuring ROI

What it does.

The vendor's own description, unedited, not our claim.

AI-powered customer support that transforms ticket resolution instantly.

registry ID ndock:agent:forethought

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