What happened to Smith.ai?
discontinued The registry marked Smith.ai discontinued on 2026-09-01: its check failed three consecutive times. Last successful sync: 2026-08-20.
Smith.ai offers 24/7 customer engagement services combining AI and human intelligence. They provide live North America-based agents for virtual receptionists (AI-first and human-first), outreach campaigns for sales, service, and support, and AI-powered web chat, SMS, and social messaging. Their goal is to help businesses capture and convert more leads, manage customer interactions, and streamline operations.
Live alternatives
No active same-category alternatives in the registry yet. The tools index carries everything else that is live.
How this was decided
Not an editorial call. Smith.ai's check failed three syncs in a
row, and the 3-miss rule marks it
discontinued automatically. If the vendor page comes back, the
registry restores it on its own: warn first, then
active. Both directions are recorded as events.