Dodo

Dodo is a pioneering AI receptionist designed specifically for veterinary practices. It facilitates autonomous client communication, efficiently handling all use cases typically dealt with by physical front desk staff. Dodo is capable of answering a range of client queries across phones and texts, ensuring that no client is missed. Functionalities include knowledge about the practice such as operating hours and address, managing new and existing appointments, accessing patient information from the practice management system, processing prescription refills, assisting in client registration, and auto-routing emergency calls. Dodo has a learning capability, over time it grasps the practice's pattern of handling client calls. An inherent feature of Dodo is its ability to integrate smoothly with daily tools via an open API and robust integration framework. This ensures a unified and efficient workflow, connecting to frequently used tools such as Gmail, VetSource, AVImark, Vetspire, Google Calendar, and DaySmart. By leveraging Dodo's capabilities, a practice can not only expand its revenue but also diminish repetitive administrative work, thus contributing to the optimization of resources.