P
Pylon
✓ verified, sync 2026-08-20Pylon is a modern support platform built for B2B companies. It offers a unified tool for managing ticketing, chat widgets, knowledge bases, AI support, customer portals, and more. ….
What it does.
Pylon is a modern support platform built for B2B companies. It offers a unified tool for managing ticketing, chat widgets, knowledge bases, AI support, customer portals, and more. The platform aims to streamline customer support operations, automate tasks with AI, manage customer relationships, and integrate seamlessly with existing tech stacks.
Features
- Unified Inbox (Ticketing, Chat Widget, Email, Microsoft Teams, Slack Connect, Ticket Forms, Slack Community)
- AI Support (AI Agents, AI Assistants, AI Autofill, Article Copilot, AI Issue Summaries)
- Knowledge Base (Host Help Center, Internal KB, Article Versioning & Visibility)
- Customer Portal (Shared issue portal with customers)
- Workflows & Automation (Triggers, Macros, Team Assignment Rules)
- Account Management (Account Views, Product Updates, Broadcasts)
- Reporting & Analytics (Support Metrics, CSAT Analytics, Workforce Analytics, SLA Compliance Analytics)
- Integrations (Product, CRM, Alerting, Data Warehouse, Incident Management, API & Webhooks)
Pricing history.
No approved price events on record
This listing's pricing hasn't changed since indexing, or a change is still in review. Zero events is a real answer, not missing data.
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